“For me, kind care means doing for others and expecting nothing in return.”

Kay has gained many years’ experiences in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.

Kay shares Crystal Care Group’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Primrose House

When asked what she enjoys most about her role, Kay remarked: “I just love spending time with our Residents and listening to the fascinating stories of their lives.”

Away from work, Kay enjoys spending time with her family and exploring wildlife in the great outdoors.

If you would like to find out more information about Primrose House, Kay has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.